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Return Policy

Online Return Policy:

If you are not satisfied with your purchase, any regular price merchandise in its original condition with tags can be returned within 30 days of the order date for exchange or store credit only (no refunds). We require that you provide your proof of purchase when returning an item. Return shipping costs are the responsibility of the customer, however North Standard will cover the shipping on the exchange order. All discounted items are final sale.

Is this a gift for the holidays? The same policy as above applies, only you have until January 14, 2017 for exchange or store credit. No exchanges will be processed on Boxing Day (December 26, 2017).

If you have any questions about our return policy, please do not hesitate to contact us.

To arrange a return/exchange, please get in touch with us as soon as possible. We'll be happy to help you get everything sorted out. You can email nstp@northstandard.com or call 647.348.7064.